Senior Team Members
It has been 30 years since I started working for Manteca Trailer at the age of 16. I have learned a lot from the time I have been here. I’m in charge of the HR department, payroll and also wear multiple hats in my position. I’m also currently being trained for a new role. Very thankful that I have been able to work my way up the company ladder.
Work pace is fast and a “perfect” day consist of happy employees, customers and accomplishing and finishing all my to-do’s for the day. One thing that I would like to see improve in our company is better communication between all of our departments. Being that this is a fast paced work place, it’s easy to oversee.
Manteca Trailer & Motorhome is a very family oriented company. The philosophy of family first is strong and they care about their employees and it’s a great place to work.
I sincerely consider the good people of Manteca Trailer my second family...my home away from home. We have a team of professionals who take pride in what they do and this pride runs deep with many people serving many years in their positions.
As a finance manager, I fill the role as our in house bank. My department perform the necessary back end work for clients so that we can lock-down the best possible financing. With over 20 lenders, we negotiate the terms and rates that best suits the needs of the consumer. We also provide them with useful information and educate new owners with options to protecting their investment. We strive to be the most secure & compliant finance department in the country.
I have so much respect and love for David Tenney, Terry Davis and Terri Templeton. They have held onto me for 28 years and it honestly has been filled with such great memories and I look forward to the many years ahead.
Since we are one of the very few RV dealerships that have a full working state-of-the-art service bays and professional technicians, it gets very busy which intensifies in the summer months. I coordinate and organize our technicians walk-throughs as well as reconditioning of units acquired through consignment and outside purchases. I also support the team in general to ensure that all duties are performed in a timely manner. Issues are also quickly dispatched with solutions put in place to help smooth out any unforeseeable problems.
For the 25 years I have been here, I have had the chance to learn the ins and outs of the service department daily operations. I’m actively implementing improvements to my system which will keep me better organized. Clear and concise interdepartmental communication is another big concern for me. Having the right information for each situation is important and ultimately ensures happy customers. Work atmosphere and co-workers is a huge part in my success over the years and I look forward to seeing the companies continued growth.
I joined Manteca Trailer as a sales person and worked my way up to F&I. From there, I accepted a promotion as the F&I Director. After growing with hands on experience and learning the day to day operations, I was promoted to manage the sales team. Now I oversee both sales and F&I as the General Sales Manager.
I’ve been serving the company for over 20 years. It’s a great place to work and grow. The dealerships dedication to offering both it’s consumers and employees a better experience is one of our main focus. We aim for great customer service, from providing skilled and well trained sales team to a robust finance department and our state-of-the-art service facility, we will assist you in every step. We want our customers to be happy with their purchase and we will help them above and beyond the sale.
I’m inspired to excel each day and the team of people I work with makes this dealership I’m proud to be a part of.
Manteca Trailer is not only a great place to find anything and everything RV, it’s also a wonderful collection of professionals and hard working individuals who I’ve had the privilege to serve with for over 14 years. I have worked in all positions of the business department and I have learned all aspects of accounting. Today, I oversee the accounting functions with a team of four additional clerical staff. We support each other with problem solving, accuracy and timeliness.
I love coming to work each day. It’s guaranteed that no two days are ever the same. The unpredictable nature of our department is what keeps me on my toes at all times. This is part of the driving force that inspires me to be at my best each day. Another is my respect for the ownership. I believe in what they stand for and throughout the years, the companies practice of honesty and integrity has been a philosophy that I readily support. Family is also a strong focus in everything we do and the tradition of outdoor exploration and family camping is what we all want to preserve for generations to come.
I’ve had the pleasure to work here at Manteca Trailer for over 13 years and it’s a wonderful company to work and grow. I’ve worked my way up to my current position and I’ve seen the ups and downs that this company has gone through. Through it all, we persisted with the mindset of providing great service with good integrity. Combined with David’s persistence to evolve with the times, we have been blessed to be in business when so many were closing their doors.
My job as a warranty manager puts me in a position to act as the liaison between us and the manufacturers. I handle all aspects of warranty claims, authorizations and interactions. Although I do not work with clients directly, I have the duty of documenting and corresponding with manufacturers to honor the warranty claims and costs that are involved. It can be challenging at times when I’m dealing with a difficult or complicated warranty claim, but ultimately, we have great support and resources to succeed.
With 12 years of service, I have learned a lot working here at Manteca Trailer. Being honest and up-front with customers can go a long way and having a good attitude also makes a huge difference. I want clients to know that I will do everything I can to assist them with their RV needs. Whether it’s a warranty, insurance claim or general repair, I’m at your service and will go the extra mile to ensure a great experience with us.
Communication with clients is key. Taking the time to explain every aspect of their RV and any issues they might have is important. I try to be as transparent as possible so that they know what to expect.
David Tenney has been a great person to work for and he has built an amazing dealership. Our manager Tom Sperry is involved in all aspects of our department and he treats us with great respect which creates a positive work culture. I aspire to be a service manager one day and until that day, I will continue to learn and evolve.
I have had the privilege to serve Manteca Trailer for 12 great years. I pride myself as a wood fabricator and enjoy creating custom cabinets, dining tables, bed frames and various styles of wooden panels.
It’s great to watch clients reactions when they see the repairs. Especially when I’m able to salvage and repair with minimal materials which ultimately saves the customer time and money. I take a lot of pride in my craftsmanship and since carpentry is something I practice as a hobby, it comes natural to me and I find joy and satisfaction in helping customers keep their RV’s in good condition.
For as long as I’ve worked here, I’ve been treated fairly. Management is respectful and co-workers and fellow technicians have a strong sense of comradery. We are all here because we are passionate about helping people and it shows. The working atmosphere is fast but calculated with a major focus in quality control and making sure that repairs are performed correctly the first time.
“Any problem, big or small always seems to start with bad communication”. The importance of honesty and good communication plays such a huge part in our industry. Knowing this, I approach clients with a “can do” attitude and I take the time to listen to their issues and approach the challenge with sincerity and a genuine concern.
Defusing a negative situation with tools and experience that I have learned in the past 10 years has helped me to succeed in my position. As a service advisor, I represent the client and I work for them in securing the best prices and the right technician to help them with their RV repair needs. I keep them informed throughout the process and I take the time to manage the work order to ensure a proper repair in a timely manner.
A perfect day would consist of happy customers, productive service department and meeting all of our deadlines. We will continue to strive for excellence and I’m proud to be a part of this great team.
My time here hasn’t been as long as the others at 8 years but my experience in this industry goes back many years. I have chosen Manteca Trailer to continue my career as I like working here, the management is fair and my co-workers consist of great people. Some work harder than others but I’m not pointing any fingers lol. We have a pretty tight work-place but we have fun picking on each other in the mist of a very busy day. It’s what makes this place a great place to work. The comradery amongst our team easy to see.
Most of my time are spent working on units and handle every aspect of it’s repair. There are some troubleshooting involved as well.
I feel fortunate to have had the opportunity to gain the experience and certificates that I have earned. With these experiences, I try my best to assist others. Helping up and coming technicians is great and I can literally see their growth as they advance in their craft.
My position here at Manteca Trailer has been going for well over 8 years now. I started out in PDI performing pre-delivery inspections, making sure that the newly purchase unit is in order and operational. Noting and reporting any defects then performing any repairs as necessary. I have since been promoted as a technician and have been servicing a large variety of RV’s.
The daily challenges are different each day. We are constantly on the move in the service department and time rarely ever drags since the volume of work is consistent. We have very tight-knit team that support and help each other. Learning from seasoned service veterans has been valuable in my growth as well.
I like interacting with my customers face-to-face. I’m able to see and sense how much they love their RV’s and it’s great to be able to help them so that they can get back to enjoying what they love.
My days are pretty busy and sometimes it really feels like I don’t have enough time in the day to help everyone but we sure do everything we can to accommodate them. I’ve been working here for 6 years so far and I’m really enjoying my job and everyone that I get to work with each day.
I handle all the service calls that we receive and it’s my duty to funnel all the information to the appropriate advisor as well as handle scheduling and coordinating with the service advisers. Challenges sometimes consist of just plain grouchy clients lol. I approach clients like these with extra care and kindness. I try to defuse them as best as I can so that we can effectively change their negative energy before any work is even started.
I really enjoy my job. The team is awesome and there really is a feel of family here. We all support each other and teamwork is definitely a huge part of what makes working here wonderful.
I am the Parts Manager for Manteca Trailer and I have been serving for 5 years to date. My career started out in restaurant management moved onto construction management and before working for Manteca Trailer I worked as a service manager for Harley Davidson. All positions taught me different aspects of customer service and customer expectations and how to deal with them.
I negotiate best prices with my distributors so I can offer my customers a competitive price. I have been able to get pricing that allows us to compete against the online companies.
A great day consist of happy customers and happy employees. We all want them to enjoy their experience here. Manteca Trailer truly cares about their customers. I have never worked for a company where the owner gives out his personal cell phone to customers and is involved with day to day operations.
My work at Manteca Trailer consist of balancing our daily bank deposits and managing all of our invoices. From various online accounts that supports our marketing/web department to our list of vendors, I organize and input data to ensure they are paid on time and expenses are recorded into our system. I work with department managers to match our spreadsheets each month. Our work is dependent on accuracy and being around co-workers who are helpful and positive makes my job comfortable. They provide me with the best guidance which ensures my success, accuracy and efficiency.
I have been a part of the team for 5 years and it’s a great place to work. It’s a fast-paced dealership selling a large volume of units so we stay busy throughout the year.
One day I would love to take an RV vacation and enjoy the sites and sounds of Texas.